Privacy Policy & GDPR

Proponere aims to make the best in order to secure that your privacy is protected when using our services.

How do we use your data?

In providing your personal data you consent to Proponere using the data collected in order to meet our commitments to you and to provide you with the service you expect. We need your personal data for the following purposes:

  • To create your personal account at proponere.com (e.g. your name, email address, shipping information)
  • To process your orders (e.g. your name, address, ordered products)
  • To be able to send notifications of delivery status (e.g. your email address, possibly a mobile phone number)
  • To be able to send you marketing offers such as newsletters (e.g. your email address, your name and your postal address)
  • To be able to contact you in the event of any problem with the delivery of your items (e.g. email, text message)
  • To enable us to answer your queries and to inform you of new or changed services (e.g. your email address)
  • To notify about promotions, campaigns, personal discounts for recurrent clients (e.g. your email address, name, telephone number)
  • To be able to analyse your personal data to provide you with relevant marketing offers and information (e.g. name, buying habits)

We will only keep your data for as long as necessary to carry out our services to you or as long as we are required by law. After this your personal data will be deleted. We cannot remove your data when there is a legal storage requirement, such as book keeping rules or when there is a legal ground to keep the data, such as an on-going contractual relationship.

Non-personal data is used as described above and in other ways as permitted by applicable laws, including combining non-personal data with personal data. 

We do not save credit or debit card information in our database. Paypal as our co-operator is taking care of secure usage of that type payment information.


What are your rights?

You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant you can ask to have the information corrected or removed. Annually, you also have the right to request written documentation, free of charge, on the personal information we have on you on our account files. To request this document please write in to Proponere Customer Service. You can withdraw your consent to us using the data for marketing purposes at any time (i.e., sending Newsletters or offers). If you have any questions, please contact us.

Note that you can also see your personal contact information and order history data in case you registered into our webstore via your customer panel.


Who has access to the data?

We do not sell your information to third parties. We do, however, share data with third parties when necessary to fulfill a transaction, complete a service, for administrative purposes, or when required by law. Additionally, we will share your data if such sharing is required by law or to protect against potential or suspected fraud, e.g. part of police investigation with official court ruling. If you do not want us to share your personal data in these manners, please do not provide it to us.


How do we protect your data?

No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. That said, once we receive your transmission, we have technical and other security measures in place to help protect your data from loss, manipulation, unauthorised access, etc. At Proponere we also protect your data using encryption using Secure Sockets Layer (SSL). SSL is a function that encrypts all information sent between buyer and seller, including order information and Paypal is securing the data in a similar way regarding the payment card information, so that card details cannot be read by external parties.


Your Account Information

You can access your personal account to update your personal data. Please note, however, that your personal account information is protected by your user name and password. It is your responsibility to maintain the security of your username and password as any actions taken while logged into your account will be your responsibility.